These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the HX.Deals, a division of HX.Systems (“Provider”) website located at the domain name www.HX.Deals (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

Communication Between the Provider and the User

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication adheres to any legal requirement, including but not limited to the condition that such communications should be in writing.

The Website www.HX.Deals sells electronic goods online. The purchaser/user accepts all risk that could possibly be associated with the use of any product bought from this Website. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

Any private information required for executing the orders placed through the website/e-commerce facility, such as the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider. Details such as the delivery address and contact phone number will be made known to third parties delivering the product.

The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The provider makes use of a secure third party payment gateway.  The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

Our Website utilises cookies in order to Improve the User’s experience on our Website through various ways such as storing preferences (such as keeping a User logged in) or determining total usage behaviour (time on site, number of pages viewed etc.) through web analytics tools like Google Analytics.  We aslo use cookies to provide more relevant Display Advertising to Users who have visited the Website, using third party tools such as the Google Analytics Remarketing.

Cookie Opt-out
Most web browsers provide the option to block some or all cookie types should you wish to. Users can also opt-out of the Google Display Network using the Ads Preferences Manager. Because many of our Website’s features utilise cookies, we recommend that Users do not block them.

HX.Deals Gift Vouchers are not redeemable for cash.  In case of vouchers being lost, stolen, destroyed or used without permission, HX.Deals will not be held liable. HX.Deals Gift Vouchers cannot be resold to- or exchanged with a third party. You cannot use a HX.Deals Gift Voucher to purchase another HX.Deals Gift Voucher. HX.Deals Gift Vouchers can only be redeemed online through www.HX.Deals.

Subject to stock availability with suppliers and receipt of payment, requests will be processed within 7 working days and handed over to a third-party courier company for delivery. Unless otherwise specified, delivery is free. For very remote areas not serviced by standard couriers, The Provider will deliver via Post Office, or to the nearest town to the User that is accessible by our couriers within their normal routes. In these circumstances, the Provider will be in contact with the User to arrange an alternative address.

The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order.

Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs. The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the Manager, 305 Victoria Centre, 7 Victoria Street, Somerset West, SOUTH AFRICA, 7130 or Deals@HX.Systems

If upon receiving your order you are not delighted with your purchase, let our customer service team know and we will gladly collect it at our expense and provide you with a refund or voucher, provided the item is in its original condition (hasn’t been used) and original packaging.

If you have used a product and found it to be damaged or faulty we will collect the product at our expense and either replace, refund or repair the item, depending on the circumstance and date of purchase.

Although seldom charged, we reserve the right to charge a 10% administration fee for returned orders should the returns process incur significant administration expenses.

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or Paypal, the details of which will be provided after checkout.

Credit card acquiring and security

Credit card transactions will be acquired for the Provider via approved payment gateways.

Customer details

Customer details will be stored by the Provider.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

The Provider takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

HX.DEALS may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.

Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.

All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to HX.Systems CC or otherwise used by HX.Systems CC as permitted by law.  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

The Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only.

This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Provider. The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant. The User may not frame nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the express written consent of Provider. Provider and the Owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in the Website.

Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Any unauthorised use terminates this license.

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Cape Town High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

This website is run by Hx.Systems Cc based in South Africa trading as HX.Deals and with registration number 2004/009163/23

If you have any questions, queries or wish to request permission to use any part of this website, please contact us at:

HX.Deals

Physical address:
Communication Centre,
Urtell Crescent,
Somerset Mall,
7130

Postal Address:
305 Victoria Centre,

7 Victoria Street
Somerset West
7130

Email address: deals@hx.systems
Tel: +27 21 300 3330
A copy of the ECT Act is available at http://www.internet.org.za/ect_act.html

Plantronics

Warranty: 2 year

Exclusions:

  1. Consumables
  2. Cables
  3. Damage to Plastics
  4. Any damage as a result of misuse or abuse
  5. Return Shipping Cost
  6. Practica Range (1 year only)
  7. .Audio Range if used on Call Centre is not covered by a warranty
  8. Ensure Pro HW700 series has a 3 year warranty