We, HX.Deals we’ve built our business believing that our customers come first and every action that is taken by us is in the best interest of our customers.
Our business is retail and we strive to provide our customers high-tech products of high quality that can be found in the market. If a high-tech product is in the market we want to be the first to provide it to our customers at the same time providing the best possible customer service in South Africa. We’re doing this by employing great people and developing innovatively, front-line tech.
We are all about our customers. We want to be the most customer-centric high-tech shopping destination in Africa – making online shopping or in-store shopping so easy and smooth that everyone will feel contented whilst in the process. We want to know our clientele, their tech needs and strive to meet each need step by step giving attention to each need. At the end of the day we want our clients to be happy and eager to come back for more shopping knowing that we have their interests at heart.
We at HX.Deals we are guided by our values. They describe how we want our company to be. We want every decision and action that we take to express these values. We believe that putting our values into practice will help create a long term relationship with our stakeholders.
Quality – We provide the best and unmatched products. Products that will do exactly what they are supposed to do and are durable.
Reliable – We guarantee that what we say we will do, it will definitely be done therefore you can rely on us.
Committed – We are committed to do our work as accurate and fast as possible.
Consistency – Our service standards will never vary, we ensure that we provide the best service every time.
Accountability – For everything we do we take responsibility, if we have done it incorrectly we work hard to rectify the issue, but we try our best not to make mistakes.
Service excellence – To us customer is king, therefore all we do is mainly to keep every customer happy.
Innovative – We are passionate about technology that’s why we ensure we have the latest technology in the shop ready for our customers to explore.
Respect – We owe our suppliers the same type of respect that we show to our customers. Our suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance. We consider our suppliers’ needs in conducting all aspects of our business.
Integrity – We act consistently on a set of values, ethical standards and principles.
Diversity – We are company that values the differences that we all have as human beings therefore we ensure that equity and respect is for everyone.